Have you ever been to a fish shop only to receive no attention from the staff? 😞. At NanoTanks, we never want this to be the case. We believe in great service in-store and now on-line with NanoTanks Priority Service!
Use NanoTanks Priority service for a personal touch when selecting your aquarium needs online. Note, this is for those discerning fishkeepers who
🐟 Have an itch for selecting the best fish possible
📸 Want us to capture great photos & video for you
🧍 Enjoy expert advice on your aquarium set-up over video chat
In our shop we have specialists that are expert in freshwater species and aquarium maintenance. However, we can get really busy at times. And by using NanoTanks Priority Service you ensure you are served first – over video.
👀 We take great media so you get all the angles on Zoom or FaceBook Messenger Chat
🐟 Our advice makes sure your fish stays healthy
Steps to take:
- Simply Message Us Now, then notify us by messaging “Could I please purchase priority service?”
- Wait until we have confirmed we have a staff member available at the time you want. We will make sure a staff member is fast-tracked and available to you right away.
- Purchase Priority Service.
Note: Our Priority Service is 30 minutes max time allocated to pick out the specific fish you want.
If the session goes over 30 minutes, we will have to book another time. Also consider we may have other duties right after the session.
We will be happy to work diligently with you on making sure you get the stock you want. This means we will be video calling you and taking a video of the livestock with you.
WE ARE HERE TO HELP YOU CHOOSE THE PERFECT WET PET.
By purchasing a time block you agree to the following terms.
- You agree to be courteous to the staff that is assigned to you.
- You agree that any purchase choice made during the session is FINAL and considered a Verbal Contract.
- You agree that the staff will advise you when your session is at its end. If you did not choose your fish by the allocated time you have the option to prepay for the next session.
Many customers love to pick out a particular fish but cannot attend our store in person, and want VIP treatment. This may be you!
So book in for your NanoTanks Priority Service to get the specialised service you require.